Frequently Asked Questions
Can I improve my game by training alone?
Absolutely. The Ralli™ is built for repetition—the foundation of better timing, control, coordination and consistency. With the ball returning to you after every hit, you can focus on your technique and get more productive practice from every session.
Do I need a partner or court to use it?
No. That’s what makes solo training so convenient. Simply set up the trainer on a suitable flat surface and start practising. Train at home, in the backyard or at the park whenever you have the time.
Where are you located?
Our head office is located in Gold Coast, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
Is it suitable for beginners and experienced players?
Yes. The Ralli™ lets you practise at your own pace, making it suitable for different skill levels. Start with controlled hits, develop your rhythm and gradually challenge yourself as your technique and confidence grow.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.